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VHS & Photo to DVD
Ordering, Payment & Process
Back to VHS to DVD FAQ
How long will it take you to complete my project?
Simple photo-to-dvd projects will be completed in five to seven working days after we have received your material. Intricate projects like Biographies and Family Histories can take approximately one to two months to complete once we have accepted the job and made room for it on our production schedule. There can be a lengthy waiting list for this service so contact us soon if you think you'd like to proceed.
How can I get my order sooner?
In the case of photo-to-dvd, you can expedite your project by paying a Rush Fee. Also, when space on our production calendar allows, you can also pay a Rush Fee to have Video Messages and other more extensive projects completed in record time.
What is your rush fee?
It's a fee we must charge to cover overtime and additional production and courier fees. It can be up to 25% but that depends on the urgency of the project.
How Can I Place My Order?
For photo to dvd and video to dvd orders , simply fill out the order form, enclose your payment and drop it off or mail it to us with your raw materials (ie: photos, cds for the music, video tapes etc). We'll let you know as soon as it arrives, and when you can expect the finished product.
For DVD Yearbooks, family history projects and memorials we will definitely need to get in touch with each other, so send us an email or give us a call to arrange a suitable time to discuss your needs.
What formats can you provide my project in?
Depending on the length of your project, we can supply in your chosen format/s including on:
• CD (mpeg file)
• DVD
• Some Internet
What forms of payment do you accept?
We are happy to accept:
• Visa, MasterCard, American Express and PayPal
• Personal Checks (projects will be delivered on clearance of the check)
• Money Orders
When is payment expected?
We require 100% of payment up front before beginning any project. As a small and specialized business, we try to devote our energies and enthusiasm to your project, rather than focus on debt collection for other slow paying clients
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